Frequently Asked Questions

Q: Is my fence or deck gray due to old age?

A: No. The gray discoloration on a fence or deck is mold. A new fence or deck will turn gray within one year if not properly protected.

Q: Why should I stain my fence or deck instead of just painting it?

A: Painting a fence or deck is the worst thing you can do. Painting has virtually no protective properties, has to be applied on a regular basis, and is extremely expensive and time consuming.

Q: Do you use subcontractors?

A: No, every trained restoration specialist is an employee working directly with us

Q: What's wrong with power washing my fence or deck?

A: While power washing does clean the wood, it also takes many years of life off of the wood each time it is done by severely deteriorating the wood's surface.

Q: How long will the stain color last on my wood fence or deck?

A: We guarantee the semi-transparent stain for 3 years and transparent stain for 1 year. Although depending on the weather conditions, the stain and its properties will often last 5-10 years.

 Q: How long does the whole process take?

A: 1-2 Days depending on weather conditions.

Q: How long should I wait to run my sprinklers?

A: A minimum of 24 hours is needed for the stain and sealer to cure.

Q: Do you accept credit cards?

A: Yes, we have hand held wireless devices and accept all major credit cards